About Us

Philip and Rosalie Heard founded Philip Heard Transportation Services in 1996 to take over hauling bottle water and salt for Culligan Western Ontario.  In 2001 the company was incorporated as the company had grown to twelve trucks and trailers and 2 courier vans, fulfilling its’ customer transportation needs.

PHTS currently specializes in servicing Central and Southwestern Ontario as well as Sudbury and Eastern Ontario.  We are also licensed for all of Canada which we service according to customer requests.

Philip Heard – President and General Manager
Rosalie Heard – CFO and Controller

Our Mission Statement

PHTS Logistics Inc. has one basic policy and this is service to our customers.

In today’s competitive world of trucking, our own existence depends upon the safety, performance and service levels we provide day in, day out and throughout the years to come.  Service will continue to be the most important goal of this company.  We will continue to provide service and performance levels second to none in this industry.

Much of today’s success is enjoyed because of the employees of this Company who realize the importance of service to our customers.

Customer Statement

  • A customer is the most important person in any business.
  • A customer is not dependent on us ... We are dependent on him.
  • A customer is not an interruption of work ... He is the purpose of it.
  • A customer does us a favour when he selects our Company.  We are not doing him a favour carrying a load for him.
  • A customer is not just money.  He is a human being with feelings and deserves to be treated with respect.
  • A customer is a person who comes to us with his needs and his wants.  It is our job to fulfill them.
  • A customer deserves the most courteous attention we can give him.  He is the lifeblood of this Company.  He pays our salaries.  Without him we would have to close our doors.
  • Remember some of the largest companies that had flourishing businesses a few years ago are no longer in existence.  They could not or did not satisfy the customer.

    THEY FORGOT WHO THE CUSTOMER REALLY WAS.

 

PHTS